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Return Policy

Conditions for Returns:

Returns are accepted only when there are quality issues with the merchandise. Quality issues include, but are not limited to, manufacturing defects or damage during transit.

The merchandise must remain unopened, with intact packaging, labels, and accompanied by the original invoice.

In case of product defects, customers are required to provide relevant video evidence. We will take full responsibility and handle the return or exchange.

For personal preferences such as style or size, if the product's sealed bag remains unopened, we support returns or exchanges. However, the return shipping cost in such cases will be borne by the customer.

Return Window:

You have the right to return the merchandise within 3 days from the date of receipt.

Return Process:

Please contact us through adultcandy778@outlook.com so we can provide you with a return authorization and further instructions.